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How fk44 Handles Your Personal Information

Your account data — including your name, contact details, and payment records from bKash, Nagad, or Rocket — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionbKash, Nagad, Rocket Payment PrivacyYour Right to Access and DeleteBangladesh-Focused Data Handling
fk44 How fk44 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of your records, or need to report a concern, our support team handles privacy requests directly. Responses are sent to the email address registered on your account, so make sure it is current before you write in.

Team online

Live Chat

Start a chat from your account dashboard. Our team handles data access and deletion requests through the same channel as general account support.

Email Support

Send your privacy request to our support email. Include your registered phone number so we can verify your account before processing the request.

Account Settings

Some data preferences — like marketing communications — can be managed directly inside your account settings without contacting support at all.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at fk44. Here is what that looks like in practice across the four areas that matter most to you.

Encryption and Storage

Your account data is encrypted in transit using SSL and stored on secured servers. Payment details processed through bKash, Nagad, or Rocket are never stored on our platform after a transaction completes.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences through your browser settings at any time.

Data Retention

Account information is kept for as long as your account is active and for the period required by applicable law after closure. You can request deletion of non-mandatory data by contacting support.

Your Access Rights

You have the right to request a full copy of the personal data we hold on your account. Submit the request through live chat or email and we will respond to the address on your account.

Common Questions About Your Data

These are the questions we hear most often about how personal information is handled on fk44. If your question is not here, reach out through live chat or email.

We collect your name, phone number, email address, and the payment method details you use — such as your bKash or Nagad mobile number — along with device and session data needed to secure your account.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with regulatory bodies where required by law. We do not sell your personal data.

Contact our support team via live chat or email with your registered phone number. We will verify your identity and send the data to your registered email address.

Yes. Submit a deletion request through live chat or support email. Some data — such as transaction records — may be retained for the period required under applicable financial regulations.

Transaction records are retained for as long as required by applicable law. After your account is closed, non-mandatory data is deleted on a rolling schedule as described in our full policy.

Contact support immediately through live chat. Change your account password and review your recent transaction history. We will investigate and respond to the email address on your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.